| Module 1 |
Six Sigma... The Journey Begins |
| Module 2 |
What is Six Sigma? |
| Module 3 |
Define Phase: Project Definition & Management, Teamwork, Understanding Change,and Voice of the Customer |
| Module 4 |
The Role of Statistics in Process Improvement |
| Module 5 |
Making Sense Out of Data Using Graphical & Measurement Tools |
| Module 6 |
Business Case Study: Hiring Process Simulation |
| Module 7 |
Applying Lean Principles to Transactional Processes |
| Module 8 |
Drawing Conclusions When Comparing Data Sets |
| Module 9 |
Process Control and Process Capability |
| Module 10 |
Measurement System Analysis |
| Module 11 |
Control Plans…Realizing and Holding the Gains |
| Module 12 |
Sampling and Confidence Intervals |
| Module 13 |
Introduction to Regression Analysis and Modeling |
| Module 14 |
Foundations and Overview of Optimal Data Collection Strategies (DOE) |
| Module 15 |
Introduction to Design and Analysis |
| Module 16 |
Rules of Thumb and Two-Level Design Summary |
| Module 17 |
Analyzing Historical Data |
| Module 18 |
Next Steps…The Journey Continues |
| Module 19 |
References, Glossary of Terms, and Course Evaluation Forms |
| Appendix |
Understanding Data Distributions |