Hard Copy - Reversing the Culture of Waste: 50 Best Practices for Achieving Process Excellence
Also available as an ebook (PDF or EPUB formats) at a cost of $40. Email address required for ebook order fulfillment.
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Book synopsis: Many enterprise-wide improvement efforts are disappointing and short-lived. Reversing the Culture of Waste is a new approach being used around the world that fundamentally changes our attitudes toward processes and the products and services they so fundamentally affect.
Lee Pollock and Mark Kiemele present 50 specific, self-defining and actionable “Best Practices” derived from their implementation in over 500 enterprises having annual revenues of between $75M and $56B in manufacturing, financial services, energy and transportation, healthcare and biotech, professional and administrative services, information systems and technology, retail operations, and government. Taken together, the 50 Best Practices provide a “recipe” to achieve a more successful, sustainable enterprise even under conditions of extreme uncertainty.
Each of the 50 Best Practices is aligned with one of ten categories. These categories are: Executive Ownership and Leadership Alignment, Effective Support Infrastructure, Integration With Existing Business Improvement Initiatives, Commissioning the Right Projects and People to Lead Them, Integrated Training and Software, Financial and Implementation Accountability, Reward and Recognition, Enterprise-Wide Knowledge Sharing, Customer and Supply Chain Involvement, and Change Management. Readers are encouraged to score their organization’s performance on each of the 50 Best Practices, sum these scores, and compare that sum to similarly rated sums from 545 other organizations. The reader will be able to determine the percentile ranking of his or her organization compared to the other 545. If further analysis is desired, readers can log on to Air Academy's website and use their Best Practice scores to predict what their organizational performance is in the following five areas: Customer Value, Intellectual Capital, Bottom-Line Growth, Top-Line Growth, and Culture Change. This affords the reader to benchmark with 545 other such predictions as well as to assess their continuous improvement effort over time.
Rather than investing time creating new and rigid improvement plans or endeavoring to re-invigorate an existing one, leaders, decision-makers, and practitioners can use the 50 Best Practices to take immediate action to help them fight the legitimized waste in their organizations. There is no reason to re-invent the process when there are already substantial lessons learned from the continuous improvement community.
Chapter 1 Executive Ownership and Leadership Alignment
Chapter 2 Effective Support Infrastructure
Chapter 3 Integration with Existing Business Improvement Initiatives
Chapter 4 The Right Projects and Studies and People to Lead Them
Chapter 5 Integrated Training and Software
Chapter 6 Financial and Implementation Responsibility
Chapter 7 Reward and Recognition
Chapter 8 Enterprise-Wide Knowledge Sharing
Chapter 9 Customer and Supply Chain Involvement
Chapter 10 Change Management: Leveraging Cultural Strengths
and Managing Its Weaknesses
Pricing: Single copy selling price is $45.00 - call for volume discounts
"The 50 Best Practices' text is the leader's playbook for the most impactful business actions that one could employ. A great reference that should be carried with you and accessed daily for the recipes to create an effective and results generating business."
- Russell W. Ford, President, PCC Structurals
"There was never a business with greater need for improvement than ours. Debt was overwhelming, markets were going softw and we had new management in each sector. Through a customer, we were introducted to Air Academy. Our process improvement effort became the cornerstone of our turn-a-round. Lee personally was my coach, and the Air Academy team became our foundation for the pursuit of excellence. This book sets an expectation for senior management that will keep a team on point to achieve their goals. If you're looking for inspiration, it is here."
- Russell Huffer, CEO, Apogee Enterprises
"Air Academy has done it again... another must-read filled with practical advice, insight and lessons learned!"
- Neal Mackertich, Ph.D., Principal Engineering Fellow, Raytheon Company