| I. |
WHY SIX SIGMA? |
| II. |
THE ROLE OF STATISTICS IN PROCESS IMPROVEMENT |
| III. |
MAKING SENSE OUT OF DATA USING GRAPHICAL AND
MEASUREMENT TOOLS |
| IV. |
UNDERSTANDING DATA DISTRIBUTIONS AND THEIR APPLICATIONS |
| V. |
SAMPLING DISTRIBUTIONS AND CONFIDENCE INTERVALS |
| VI. |
DRAWING CONCLUSIONS WHEN COMPARING DATA SETS |
| VII. |
PROCESS CONTROL AND PROCESS CAPABILITY |
| VIII. |
MEASUREMENT SYSTEM ANALYSIS |
| IX. |
SPECIAL TOPICS: REGRESSION, INTRO TO DOE, CATEGORICAL
DATA AND FMEA (time permitting) |
| X. |
REFERENCES AND COURSE EVALUATIONS |